Terms and Conditions

1. Our Services

Just Connect provides and facilitates telecommunications, connectivity, digital and technology-related products and services, which may include fibre, mobile data, insurance-related services, websites, bulk email and technology products.

Some services may be supplied or fulfilled by third-party providers. Additional terms from those providers may apply.

2. Website Information

We aim to ensure that information displayed on our website is accurate and up to date. However, prices, promotions, availability, specifications and service offerings may change without notice.

3. Orders and Applications

Submitting an enquiry, application or order does not guarantee approval, installation, activation or delivery.

Certain services may be subject to network availability, credit checks, stock availability, verification and third-party approval.

4. Payments

Customers are responsible for paying all applicable fees and charges associated with the selected product or service.

Failure to make payment when due may result in suspension or cancellation of services.

5. Third-Party Services

Where Just Connect facilitates a service provided by another company, the relevant provider's terms and conditions may also apply.

Just Connect is not responsible for interruptions, delays or failures caused by circumstances outside our reasonable control.

6. Website Use

You agree not to use our website:

• For unlawful purposes;
• To submit false or misleading information;
• To interfere with the operation or security of the website;
• To attempt unauthorised access to our systems; or
• In a manner that could damage Just Connect or its customers.

7. Intellectual Property

Unless otherwise stated, content appearing on this website, including logos, branding, text, graphics and other materials, belongs to or is licensed to Just Connect and may not be reproduced without permission.

8. Privacy

We may collect and process personal information submitted through our website for purposes including responding to enquiries, processing applications, providing services and communicating with customers.

Personal information will be handled in accordance with applicable South African privacy laws, including POPIA where applicable.

9. Limitation of Liability

Just Connect will not be responsible for losses caused by circumstances beyond our reasonable control, including third-party network failures, outages, technical problems, delays or force majeure events.

Nothing in these Terms and Conditions limits rights that cannot legally be excluded.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be published on this website.

11. Contact Us

For questions regarding these Terms and Conditions, please contact: